Payment Policy
At Krgkart.com, your payments are 100% safe and secure. We support multiple payment gateways, including Cashfree Payments, Paytm, PhonePe, Razorpay, Direct Bank Transfer, and UPI, ensuring a smooth and reliable transaction process.
Pricing and Charges
All product prices are inclusive of applicable taxes, with free delivery offered on most items.
Krgkart does not charge any additional fees for the fulfilment of orders.
A nominal fee may apply for Cash on Delivery (COD) orders. This fee, charged by our courier partners, has been minimized to the extent possible.
Some products may incur shipping fees based on their volumetric weight. These costs are clearly indicated on the product pages and during the checkout process.
GST Invoices
A GST-compliant invoice is provided with every order, reflecting the exact amount paid by the customer.
Customers requiring an invoice with their company’s GST details can provide the necessary information during checkout.
Accepted Payment Methods
1. Prepaid Payments
Customers can make prepaid payments using:
- Debit/Credit Cards from any bank
- Net Banking
- E-Wallets
- UPI
/EMI Option: Customers can choose EMI payments through the Razorpay/Cashfree Payments gateway. EMI details are available on the product page and during checkout when selecting the Razorpay/Cashfree Payments payment gateway option.
Pay Later Option: Customers can avail of the Pay Later feature through Razorpay/Cashfree Payments. To check your eligibility and for more details, please select Razorpay/Cashfree Payments during the payment process.
We strive to provide transparent and seamless services to our customers. However, if you choose to avail of features such as EMI, Pay Later, or similar financing options, please note the following:
Any extra amount, including interest, processing fees, or additional charges, incurred while using these services will be the sole responsibility of the customer.
KRG Computer Pvt. Ltd. does not levy or collect these extra charges. The bank, financial institution, or service provider offering the feature determines and manages them directly.
We strongly recommend reviewing the terms and conditions, charges, and repayment schedules provided by the respective service provider before proceeding with such options.
Bank Transfer (NEFT/RTGS): Payments can be made via bank transfer to our account. Please use your order ID as the payment reference. Orders will be processed after payment clearance.
Account Details:
Account Name: KRG COMPUTER PVT LTD
Account Number: 922030058590320
Bank Name: Axis Bank
IFSC Code: UTIB0001164
2. Partial COD and Pay on Delivery
Partial COD: Krgkart.com offers a Partial Cash on Delivery (COD) option to enhance customer convenience. This feature allows customers to pay a portion of the total order amount online at the time of purchase, while the remaining balance can be paid in cash upon delivery.
This flexible payment method offers convenience and affordability, especially for high-value purchases. This option aims to enhance your shopping experience, making it more tailored to your needs. For additional information, please get in touch with our support team. Contact Us
Pay on Delivery: Full cash on delivery/Pay on Delivery is offered for select products. All COD orders will be processed only after telephone confirmation; our executive will call you for this confirmation. Krgkart reserves the right to cancel any COD order should any discrepancies or concerns arise.
If a product is eligible for Partial COD or Pay on Delivery options, this will be indicated on the product page.
For orders placed using Pay on Delivery/COD or Partial COD, a nominal fulfillment fee may be applied. This fee is charged by our courier partner to facilitate COD services and will be clearly displayed on the checkout page before you complete your order.
We understand the importance of affordability, and we continuously work to keep this fee as low as possible to offer you the best value and convenience.
Refund and Cancellation Charges
We do not charge any additional fees for orders placed on KRGKart. If KRGKart needs to cancel an order due to unavoidable circumstances, we will refund the entire amount paid for that order.
If a customer decides to voluntarily cancel their order for any reason, the refundable amount will be processed after deducting the transaction fee and any applicable charges from the total amount paid.
Deductions may include:
Transaction Fees: Typically range from 2% to 4% of the total payment amount, along with any applicable taxes.
Shipping Charges: If the customer fails to accept the order during shipment (e.g., refuses delivery or is unavailable), the actual shipping cost incurred will also be deducted from the refund amount.
To ensure transparency, a detailed breakdown of the deducted charges will be shared with the customer during the refund process.
Please note that these fees are charged by the payment gateways, and KRGKart does not retain any portion of these fees. We are committed to providing transparency by sharing all transaction fee details with the customer.
*krgkart.com reserves the right to change/update/remove any content on this page without any prior notice.
- 14, Princep Street, Kolkata - 700072
- Mail: support@krgkart.com
- Call: 9830200006
- Toll Free: 1800 889 1110
- CIN: U72200WB2011PTC168492
